Questions in Contract questions

• What are your cancellation periods?

  The contract term is subject to the periods indicated. Contracts renew automatically - subject to agreement - to the minimum
  3821 views
• How can I cancel my contract?

  We would appreciate it if you could let us know the reason for your cancellation. If you would like to cancel
  2700 views
• How do I change my account details?

  You can change your bank details in our central customer management (ZKM) under the menu "Change Payment Method". The change of
  1278 views
• How can I transfer a contract to a third person?

  If both parties are already customers it is possible to move the contract between the accounts. Each party has to
  1014 views
• How do I change my address?

  You can change your address in our central customer management (ZKM) under the menu item "Personal Data". The change must
  927 views
• Can I place orders as an existing customer from my current account?

  Yes of course. As an already existing customer you are able to order at our store easily.
  813 views
• What are the contract terms for your services ?

  All our products contain a minimum contract term of 1 month. In addition, you are able to order our products
  696 views
• My server has been blocked, what should I do ?

  There are various reasons why your server might have been disabled, in any way we will always send you a
  2669 views
• The registered e-mail address is out of date. How can I get a new password now?

  If you have forgotten your password for the central customer management (ZKM) and the stored e-mail address is no longer
  2437 views

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