Questions in General Service Questions

• Can you help me to configure my server and install my software ?

  We offer a wide range of products, if you require a server with full administration please take a look at
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• Can I configure my order individually?

   Depending on which of our hosting solutions you would like to order, you have a certain amount of leeway when
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• Can I buy a Server of myLoc commercially?

  All products of myLoc managed IT AG are exclusively rented and are not available for sale. This also applies to
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• Where can I find your General Terms & Conditions?

  You can find our General Terms & Conditions in english and german under agb.myloc.de.
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• Do you offer sponsoring?

  Unfortunately, we do not offer direct sponsorship. However, if you see a high number of visitors or marketing opportunities, you
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• I need support, how can I reach you?

  Should you ever have a support request, you can conveniently open a ticket in the central customer interface. To do
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• What products does myLoc managed IT offer?

  Inhaltsverzeichnis 1. myloc 2. webtropia 3. servdiscount   myLoc managed IT AG offers a wide range of products. Besides the brand myloc we also offer
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• Can you set up and provide a test server for me?

  Unfortunately, we are not able to set up a free test server for you. However, if necessary, we can refund
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• How can I become a Reseller?

  You would like to actively market our hosting products? With our new reseller program, you as a reseller will be
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• Do you provide support via Facebook / Google+ or Twitter ?

  You are more than welcome to visit and comment on our social media pages, however we do not provide technical
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• I am not satisfied with your Support / Service. What can I do ?

  Should you experience any problems related to our services or support, please don't hesitate to contact our Customer Relationship Management
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• Do you offer a hosting solution based on Windows?

  All our servers offer the possibility to choose an operating system on which the server will be based. Both the
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• Where is the data center of myLoc located?

  myLoc operates ISO 27001 certified data centers in Düsseldorf with space for over 30,000 servers. In the world's largest Lampertz
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• How can I order servers at myLoc managed IT AG?

  If you have found the right product for you on our website, you can order it directly via the order
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